What's included in the Hot Desk Pro monthly plan?

The Hot Desk Pro plan ($250/month) includes: 24/7 access to the workspace, high-speed WiFi, unlimited coffee & tea, 10 hours of meeting room usage per month, 100 pages of printing credit, personal locker storage, and invitations to all community events. It's our most popular plan for individuals who need flexibility and full amenities.

Can I upgrade or downgrade my plan?

Yes, you can change your plan at any time. Upgrades are effective immediately, while downgrades take effect at the start of your next billing cycle. There are no fees for changing plans. Simply notify our community manager or update your plan through the member portal.

Do you offer discounts for annual commitments?

Absolutely! We offer a 10% discount for annual prepayments on all monthly plans. This applies to Hot Desk Pro, Dedicated Desk, and Private Studio plans. Contact our sales team for custom quotes for teams larger than 10 people.

Is the workspace really open 24/7?

Yes! Members with monthly plans (Hot Desk Pro, Dedicated Desk, Private Studio) receive keycard access that works 24 hours a day, 7 days a week. Our reception is staffed Monday-Friday 9AM-6PM and Saturday 10AM-4PM for assistance. Day Pass members have access during staffed hours only.

Can I bring guests or clients?

Members can bring up to 2 guests per day at no additional charge. Guests must be signed in at reception and are welcome to use common areas. For client meetings, we recommend booking one of our meeting rooms. Private Studio members have more flexibility with guest access for their team members.

How fast is the internet connection?

We provide enterprise-grade fiber internet with speeds up to 1Gbps up/down. We have redundant connections to ensure 99.9% uptime. The network is secured with WPA2-Enterprise encryption. For video calls and large file transfers, you'll experience minimal latency. We also have Ethernet ports available at most desks.

Are meeting rooms included in my plan?

Hot Desk Pro members receive 10 hours of meeting room usage per month. Dedicated Desk members get 15 hours, and Private Studio members get 20 hours. Additional time can be booked at $25/hour. All meeting rooms are equipped with 4K displays, conference phones, and whiteboards. Bookings are managed through our member portal.

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價格與方案

熱門辦公桌 Pro 方案（每月 $250）包含：全天候（24/7）進出工作空間、高速 WiFi、無限暢飲咖啡與茶、每月 10 小時會議室使用時間、100 頁列印額度、個人儲物櫃，以及所有社群活動的邀請。這是我們最受歡迎的方案，適合需要彈性與完善設施的個人。

是的，您可以隨時更改您的方案。升級將立即生效，而降級則在您下一個計費週期開始時生效。更改方案無需支付任何費用。只需通知我們的社群經理或透過會員入口網站更新您的方案。

當然！我們為所有月租方案提供年度預付 10% 的折扣。這適用於熱門辦公桌 Pro、專屬辦公桌和私人工作室方案。請聯絡我們的銷售團隊，以取得超過 10 人團隊的客製化報價。

進出與營業時間

是的！月租方案會員（熱門辦公桌 Pro、專屬辦公桌、私人工作室）可獲得門禁卡，全天候（24 小時、一週 7 天）皆可進出。我們的接待處於週一至週五上午 9 點至下午 6 點，週六上午 10 點至下午 4 點有人員駐守提供協助。日票會員僅能在有人駐守的時段進出。

會員每天最多可免費攜帶 2 位訪客。訪客必須在接待處登記，並歡迎使用公共區域。對於客戶會議，我們建議預訂我們的會議室。私人工作室會員對於其團隊成員的訪客進出有更大的彈性。

設施

我們提供企業級光纖網路，上下載速度最高可達 1Gbps。我們設有備援連線，確保 99.9% 的正常運行時間。網路採用 WPA2-Enterprise 加密保護。對於視訊通話和大型檔案傳輸，您將體驗到極低的延遲。我們的大部分辦公桌也提供乙太網路連接埠。

熱門辦公桌 Pro 會員每月享有 10 小時的會議室使用時間。專屬辦公桌會員享有 15 小時，私人工作室會員享有 20 小時。額外時間可按每小時 $25 預訂。所有會議室均配備 4K 顯示器、會議電話和白板。預訂透過我們的會員入口網站管理。

會員資格

我們的日票方案沒有承諾期。月租方案需要至少 30 天的承諾期，之後您可以提前 30 天通知取消。我們不要求長期合約。私人工作室方案的團隊可能因團隊規模和客製化需求而有不同的條款。

You can book a tour in three ways: 1) Use the "Book a Tour" button on our website, 2) Call us at +1 (555) 123-4567, or 3) Email [email protected]. Tours typically last 30 minutes and are available Monday-Friday 10AM-5PM. We recommend booking at least 24 hours in advance.

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我可以升級或降級我的方案嗎？

是否有提供年度承諾的折扣？

進出與營業時間

工作空間真的 24/7 開放嗎？

我可以帶訪客或客戶嗎？

設施

網路連線速度有多快？

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會員資格

是否有最低承諾期？

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